Important Information
Policies
To help make your stay at Freehand Chicago in Chicago as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to manage both private and shared stays.
At Freehand Chicago, policies are structured to ensure each room stay—whether private or shared—remains organized and easy to manage.
- Check-in and Check-out
Check-in generally begins in the afternoon, while check-out is scheduled for late morning. Timing may vary depending on room availability.
- Identification Requirements
Guests must present valid identification at check-in, especially important for shared room arrangements.
- Deposit Policy
A deposit or card authorization may be required upon arrival for incidental charges.
- Shared Room Guidelines
Guests staying in shared rooms are expected to follow guidelines that maintain comfort and security for all occupants.
- Smoking Policy
Smoking is restricted to designated areas, with non-smoking rules applying inside each room.
- Cancellation Policy
Cancellation terms vary by booking type, with flexible and non-refundable room options available.